Customer & sales

Sales SJT

This Situational Judgement Test assesses purposeful collaboration and relationship-building, business understanding, and driving peak performance in sales contexts.

Candidates work through 12 scenarios, selecting the most and least appropriate response from four options for each. The test is untimed and typically takes around 10 minutes, and is designed for early-career sales executives, customer service and business development roles.

Duration

Approximately 10 minutes

Untimed

Scenarios

Format

Video scenarios

Competencies

Purposeful Collaboration, Business Understanding, Driving Peak Performance

Try a sample question

These are the practice questions a candidate sees before the Sales SJT starts. Have a go — the answer and an explanation appear after each one. Nothing is recorded.

Transcript of the scenario

The take up of your products and services is low and you have been tasked with quickly bringing in new clients. It’s been a tough market for the past 12 months and you know many clients are price sensitive and taking longer to decide about signing a new contract. How would you approach this situation?

Select the response you believe is MOST appropriate and the response you believe is LEAST appropriate.

MostLeast

Travel to different local companies and seek to educate them on the services that you have to offer

Talk to your top performing colleagues to agree an email communication that can be sent out to attract new clients

Build stronger relationships with existing clients and wider industry players to ensure new opportunities come to you

Start marketing on social media, targeting companies with your popular services, alongside other flexible options

Interested in Sales SJT?

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